FAQs

  • AnzenOT is an enterprise-grade OT cybersecurity risk management platform designed for industrial facilities. It combines AI-powered risk analysis with industry-standard methodologies to help organizations identify, quantify, and mitigate cybersecurity risks across their operational technology environments.

    Understanding risk is our business and we take nothing for granted when it comes to safeguarding our livelihood.

  • AnzenOT serves cybersecurity professionals, risk managers, plant managers, and executive leadership at organizations operating industrial control systems (ICS) and operational technology. This includes manufacturing, oil & gas, utilities, chemical processing, pharmaceuticals, food & beverage, and critical infrastructure sectors.

  • AnzenOT is purpose-built for OT environments, not adapted from IT security tools. Our AI engine is trained on industrial incident data and understands the unique consequences of OT attacks—from safety and environmental impacts to production losses and regulatory penalties. We quantify risks in financial terms, enabling data-driven investment decisions.

  • Our BIA evaluates nine impact dimensions: safety/danger-to-life, environmental damage, operational disruption, financial loss, regulatory/compliance penalties, reputational harm, supply chain impact, data/IP loss, and recovery complexity.

  • AnzenOT includes comprehensive facility management with automatic profiling. Enter a facility location and our system generates profiles including likely OT asset groups, chemical inventories, safety considerations, and industry-specific risk factors. Group facilities by region, business unit, or risk profile for portfolio-level visibility.

  • AnzenOT maps recommendations to major OT security standards including IEC 62443, NIST Cybersecurity Framework, NERC CIP, ISO 27001, NIS2 Directive, and sector-specific regulations. Select your applicable framework and recommendations will include proper citations.

  • Yes. AnzenOT includes self-assessment questionnaires aligned to major frameworks. Track your maturity scores over time and identify gaps requiring remediation.

  • AnzenOT maintains comprehensive audit trails of all activity. Generate executive summaries, detailed technical reports, and trend analyses suitable for board presentations, regulatory submissions, or internal reviews.

  • AnzenOT employs enterprise-grade security including encryption at rest and in transit, mandatory two-factor authentication, role-based access controls, and complete data isolation between organizations. Our platform undergoes regular security assessments.

  • AnzenOT is hosted on Amazon Web Services with primary infrastructure in the United States. Enterprise customers can discuss regional hosting requirements.

  • Yes. AnzenOT uses a multi-tenant architecture with organization-specific subdomains (yourcompany.anzenot.ai). Data is completely isolated between organizations, and users can only access their own organization's environment.

  • Yes. All user accounts require two-factor authentication using authenticator apps (Google Authenticator, Microsoft Authenticator, Authy, etc.). Backup codes are provided for account recovery.

  • Item desThe Risk Register provides a centralized view of all identified risks across your assessments. Track risk status, assign ownership, monitor remediation progress, and report on risk reduction over time.cription

  • AnzenOT generates customized incident response playbooks for each scenario, including PICERL-aligned response procedures, role assignments, escalation protocols, OT-specific safety considerations, forensic preservation steps, and tabletop exercise scripts.

  • Yes. Create action items linked to specific scenarios, assign owners, set due dates, and track completion. Generate action reports showing progress and outstanding items.

  • AnzenOT offers integrations with leading OT security platforms including asset discovery and vulnerability management solutions. Contact us about specific integration requirements.

  • AnzenOT offers tiered subscriptions to match organizational needs—from individual practitioners to enterprise deployments. Visit our pricing page for current plans and features.

  • We offer demonstration accounts for qualified prospects. Contact our sales team to arrange a personalized demonstration of AnzenOT's capabilities.

  • Yes. Add users through the subscription management portal. User seats can be purchased individually as your team grows.

  • Most customers complete setup within minutes. Create your organization, configure two-factor authentication, and begin your first assessment immediately.

  • AnzenOT includes in-app guided tours and contextual help. Enterprise customers receive dedicated onboarding support. We also offer training sessions for teams adopting OT risk management programs.

  • Contact support@anzenot.ai for technical assistance. Enterprise customers have access to priority support channels.