AnzenOT Privacy Policy
Effective Date: 01 January 2025
Last Updated: 01 January 2026
1. Introduction
AnzenOT, LLC ("AnzenOT," "we," "us," or "our") operates the AnzenOT Risk Platform and related services (collectively, the "Services"). We are committed to protecting your privacy and handling your data transparently.
This Privacy Policy explains how we collect, use, share, and protect information when you use our Services, visit our website (anzenot.com), or interact with us.
By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
Account Information: Name, email address, phone number, job title, company name, and billing information
Facility Information: Facility names, locations, industry sectors, operational details you provide for risk assessments
Communications: Information you provide when contacting support, requesting information, or communicating with us
Form Submissions: Data you submit through contact forms, free report requests, or surveys
2.2 Information We Collect Automatically
Usage Data: Log data, IP addresses, browser type, device information, pages visited
Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance functionality and analyze usage (see Section 8)
Performance Data: How you interact with the Services, including features used and errors encountered
2.3 Information from Third Parties
Public Databases: We may collect publicly available information about facilities, industries, and threat intelligence from government databases, industry reports, and open-source intelligence
Business Partners: Information from our technology partners and service providers
Data Enrichment Services: We may supplement your information with data from third-party providers to enhance our Services
3. How We Use Your Information
We use your information to:
Provide Services: Deliver risk assessments, reports, threat intelligence, and platform functionality
Platform Improvement: Develop, test, and improve our AI models, algorithms, and Services
Communications: Send service updates, security alerts, support responses, and account notifications
Marketing: With your consent, send promotional materials about our Services (you may opt out anytime)
Analytics: Understand usage patterns, measure performance, and conduct research
Security: Detect, prevent, and respond to fraud, security incidents, and violations of our Terms of Service
Legal Compliance: Comply with legal obligations, enforce our agreements, and protect our rights
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf, including:
Cloud hosting providers (AWS)
Payment processors
Email and communication services
Analytics providers
Customer support tools
These providers are contractually obligated to protect your information and use it only for specified purposes.
4.2 Business Transfers
If AnzenOT is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity.
4.3 Legal Requirements
We may disclose information when required by law, legal process, government request, or when we believe disclosure is necessary to:
Comply with applicable laws or regulations
Protect the rights, property, or safety of AnzenOT, our users, or the public
Enforce our Terms of Service or investigate violations
Respond to subpoenas, court orders, or legal processes
4.4 With Your Consent
We may share information for purposes not described in this Policy with your explicit consent.
4.5 Aggregated/Anonymized Data
We may share aggregated, de-identified, or anonymized information that cannot reasonably identify you or your organization for research, marketing, or industry analysis.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
5.1 Virginia Residents (VCDPA)
If you are a Virginia resident, you have the right to:
Access: Confirm whether we process your personal data and access that data
Correction: Correct inaccuracies in your personal data
Deletion: Delete your personal data
Data Portability: Obtain a copy of your personal data in a portable format
Opt-Out: Opt out of the processing of personal data for targeted advertising, sale of personal data, or profiling
Note: AnzenOT does not sell personal data or engage in targeted advertising. Our AI-driven risk assessments may constitute "profiling" for cybersecurity purposes.
5.2 All Users
Regardless of location, you may:
Update your account information through your account settings
Unsubscribe from marketing emails via the link in each email
Request deletion of your account by contacting privacy@anzenot.com
Disable cookies through your browser settings (note: this may limit functionality)
5.3 Exercising Your Rights
To exercise your rights, email us at privacy@anzenot.com with "Privacy Rights Request" in the subject line. We will respond within 45 days.
We may request verification of your identity before processing requests. We will not discriminate against you for exercising your privacy rights.
6. Data Security
We implement industry-standard security measures to protect your information, including:
Encryption in transit (TLS/SSL) and at rest
Access controls and authentication requirements
Regular security assessments and monitoring
Employee training on data protection
Vendor security requirements
However, no system is completely secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain your information for as long as:
Your account is active
Necessary to provide Services
Required by law or for legitimate business purposes
Needed to resolve disputes or enforce agreements
When we no longer need your information, we securely delete or anonymize it.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Essential Functions: Authentication, security, and platform functionality
Analytics: Understanding usage patterns via Google Analytics and similar tools
Preferences: Remembering your settings and preferences
You can control cookies through your browser settings. Blocking cookies may affect functionality.
9. Third-Party Links and Services
Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
10. Children's Privacy
Our Services are not directed to individuals under 16. We do not knowingly collect information from children. If we learn we have collected information from a child under 16, we will delete it promptly.
11. International Users
Our Services are provided from the United States. If you access our Services from outside the U.S., your information will be transferred to, stored, and processed in the United States, which may have different data protection laws than your jurisdiction.
By using our Services, you consent to the transfer of your information to the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated Policy with a new "Last Updated" date
Sending an email to your registered email address (for material changes)
Displaying a notice on our Services
Your continued use of the Services after changes become effective constitutes acceptance of the updated Policy.
13. California Privacy Rights
While AnzenOT is based in Virginia, we recognize California residents' rights under the California Consumer Privacy Act (CCPA). California residents may exercise the rights described in Section 5 and may contact us regarding California-specific privacy requests.
We do not sell personal information as defined by the CCPA.
14. Contact Us
For questions, concerns, or to exercise your privacy rights, contact us:
AnzenOT, LLC
Privacy Officer
Email: privacy@anzenot.com
Address: [Insert Virginia Business Address]
For Virginia residents exercising VCDPA rights: privacy@anzenot.com
15. Dispute Resolution
Any disputes regarding this Privacy Policy shall be resolved in accordance with our Terms of Service and governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.